General
A full and detailed list of Terms and Conditions will be included in every quotation sent in relation to the nature of said works
Payment terms
All prices are subject to VAT. Our VAT number is 415010164
All invoices submitted are due immediately and are expected to be paid upon presentation. If an invoice has been submitted for a period of time and remains unpaid without explanation, then a third party debt recovery service will be employed by D.L.R Electrical. Their fee and any associated solicitor fee will be added on to the amount originally owed to D.L.R Electrical and will be the responsibility for payment by the person(s) who received the original unpaid invoice
Our preferred means of payment are bank transfers (BACS) and cheques. Cash can also be accepted, however, a small fee will be applicable due to bank charges for handling cash deposits. Please check with D.L.R Electrical what this fee may be if you are wanting to use cash as a means of payment before accepting any quotation costs
Electrical Installation Condition Reports
The following Terms and Conditions are relevant to the testing and inspection of existing electrical installations:
- All testing and inspection of existing electrical installations will be carried out in accordance to the current edition of BS:7671, also taking into account approved publications from industry guidance e.g. The Dorset Model
- All testing and inspection carried out closely follow advice and guidance from the Best Practice Guide 4 published by Electrical Safety First when classifying codes and deviations for electrical installations
- D.L.R Electrical reserve the right to limit the number of electrical accessories taken apart for visual inspections in accordance with regulation 651.2 of BS7671. Typically, we always aim to inspect at least 2x accessories on each circuit inside the property. If decoration may be damaged as a result of dismantling accessories, we reserve the right to omit visual inspections of said accessories. If accessories are concealed behind heavy furniture which carries risk of damage if moved, then we reserve the right to omit visual inspection of said accessories. If it is required that a greater extent of visual inspection of accessories is to be carried out, then this must be agreed beforehand between D.L.R Electrical and the customer
- D.L.R Electrical will not visually inspect wiring underneath floorboards or otherwise concealed within building fabric. If it is required that visual inspections of concealed cables is to be carried out, then this must be agreed beforehand between D.L.R Electrical and the customer
- D.L.R Electrical will inspect cables in accessible roof spaces, unless doing so may cause potential damage to building fabric or loft spaces are full of possessions in which moving may cause damage
- D.L.R Electrical will not carry out Insulation Resistance testing between Live Conductors. This is to prevent possible damage to electrical equipment which will be subject to carrying out these tests in that manor. Consumer units are typically tested as a whole (all circuits together at once). If it is required that a full extent of Insulation Resistance tests is to be carried out, then this must be agreed beforehand between D.L.R Electrical and the customer
- D.L.R Electrical will not inspect concealed accessories behind heavy kitchen appliances/furniture unless access to accessories can easily be achieved without potential damage to surroundings
- D.L.R Electrical will assume the inspector has permission to enter all rooms/cupboards in the building/dwelling being inspected and tested
- D.L.R Electrical cannot take responsibility from painting/decoration being damaged as a result from removing electrical accessories as required. Extreme care will be taken not to damage and paintwork and if any damage can be repaired on-site during the time of testing, we will aim to do this but cannot guarantee a perfect result of remedial action
- D.L.R Electrical reserve the right to increase the time taken on-site than originally assumed that the report may take to ensure an accurate report. This is typically when an installation is severely flawed with multiple potential dangers being identified. The original cost quoted of the report being carried out will not increase as a result of this
Free Visual Inspection (voucher holders only)
- Voucher is valid for one use on one domestic property only
- No official test data of existing wiring will be produced. This inspection involves me or a colleague using our technical knowledge and experience to identify potentially dangerous issues to the electrical installation by visual inspection only. For a full test and report, please see our EICR sections on our website for more information
- Voucher is for domestic use only and NOT a commercial or industrial installation
- Visual inspections can strictly be carried out ONLY on a Tuesday afternoon
- If voucher is being passed over to a friend or family member, the home to be inspected must fall into the local area that D.L.R Electrical serves. You can view a list of the towns and villages we serve on the homepage of our website
- If voucher is being passed over to a friend or family member, they must produce the voucher/email by forwarding to dom@dlrelectrical.com before the inspection can be booked in UNLESS these persons are an immediate family member or living in the same household as yourselves
- No dismantling of electrical accessories will be carried out. D.L.R Electrical may decide to remove the cover of the main consumer unit (fuse board) to visually inspect the wiring to estimate its age if not known
- A written report will be produced and a quotation on remedial works (if any required) will be produced to the voucher holder within 72 hours of the visual inspection being carried out
- D.L.R Electrical reserve the right to update the terms and conditions of this promotion at any time
